Filtra.AI
Turn customer voice into business growth with AI
Filtra.AI helps businesses transform reviews, customer feedback and reputation signals into practical growth decisions.
What Filtra.AI does
Filtra.AI brings reviews and customer feedback into one place, uses AI to classify themes and turns the analysis into a prioritized action list. Teams see what customers repeat, which units need attention and what changed after each fix. The platform supports reputation, customer experience and local growth.
- Centralize Google reviews and feedback in one workflow.
- Classify themes automatically and compare periods.
- Prioritize issues by frequency, severity and unit.
- Track responses, actions and outcomes over time.
Who it is for
The platform fits businesses with multiple locations, agencies managing several clients and teams that already collect feedback but struggle to act on it. If reviews and comments sit in different tools and nobody owns the follow-up, the first gain is the operating routine the platform installs.
How teams use it week to week
A typical routine: review new signals, reply to critical comments, route themes to owners and check the actions from the previous week. Monthly, compare themes and response time across periods and units. The goal is not another dashboard; it is a shorter path from feedback to fix.
What to look for
Use the themes below as management signals: frequency, customer impact, recurrence and the team responsible for the next action.
Frequently asked questions
What makes Filtra.AI different from a review dashboard?
The focus is the action loop: classify themes, prioritize, assign owners and check whether the change reduced the problem. The dashboard is a means, not the end.
Does it work for multiple locations?
Yes. You get a consolidated view to find patterns and a local view per unit, so each location keeps its own context and owner.
Can agencies use it with clients?
Yes. Agencies can standardize the workflow across clients while keeping each brand voice, escalation path and reporting cadence.
Which channels does it cover?
Google reviews are the starting point, combined with surveys, support conversations and other feedback channels your operation already uses.
How long does implementation take?
Start with one unit or client to validate the flow, taxonomy and routine, then expand. Most of the work is defining owners and cadence, not the setup itself.