Filtra.AI

Get a free review and reputation audit

Start with a practical view of your reviews, recurring themes and reputation signals before deciding what to change.

What the free review audit covers

The audit looks at your Google Business Profile and the signals that shape perception: review volume and recency, rating trend, response rate, unanswered comments, recurring themes and how you compare with direct competitors. It ends with a short list of priority actions, not a generic report.

  • Profile completeness: categories, hours, services, photos and location.
  • Review volume, recency and rating trend.
  • Response rate, response time and unanswered reviews.
  • Recurring themes and competitor comparison.

What you receive

You get a clear diagnosis: what is working, what is costing trust and which three actions have the highest impact. The goal is to help you decide where to start, whether you run the program internally or with Filtra.AI.

How to prepare

Have the Google Business Profile link and, if you have several units, a list of locations. If you already collect feedback, bring the channels you use. The audit works with public data plus what you choose to share.

Identify recurring review themes
Find reputation risks and opportunities
Understand what customers value most
Build a focused improvement plan

What to look for

Use the themes below as management signals: frequency, customer impact, recurrence and the team responsible for the next action.

Frequently asked questions

Is the audit really free?

Yes. It is a diagnostic step to show where the main opportunities are. No commitment to continue with the platform.

How long does it take?

For a single location, usually a few business days. Multi-unit or multi-brand audits take longer because more profiles and themes are compared.

What do I need to provide?

The Google Business Profile link and a list of units if you have more than one. Any feedback or support data you already collect helps deepen the analysis.

Do you need access to my Google account?

No. The audit uses public profile data and whatever you choose to share. Account access is only needed later, if you decide to use the platform.

What happens after the audit?

You receive the diagnosis and the priority actions. You can implement them internally or use Filtra.AI to run the ongoing routine.

Guides and resources